Frequently Asked Questions
We will endevour to answer common questions here. However, if you have other questions please get in touch.
Are You Available On My Date?
Please use the Availability Checker on this web site. It is directly linked to our bookings database. Here is the direct link
Availability Check.
Do You Provide Written Agreement?
Yes, yout booking contract (or agreement) is available to view or download in your client portal. View the documents page.
You can view or download your legal documents too. These are available on same documents page within your secure planning portal.
What Music Will You Play?
It's your choice. Every client has access to their planning portal to create prior playlists. We also welcome music requests on the night.
We are specialists of many music genres, including; Garage, Hip-hop, R&B, HiNrg, House, Soul, Motown, Northern Soul, Indie, Rock, Britpop, Disco, Funk, EDM, Pop, Chilled Ibiza, and Party Waltzes.
(Please Note: We reserve the right to deviate from a specific playlist if it is in the interest of maintaining the dance floor. Then returning to your playlist later.)
Is There A Cut Off Time For The Planning Portal?
Yes, you will be logged out 48hrs prior to your event date. This allows time for our prep.
You can now share your playlist with us. Please transfere your playlist from your provider to a Tidal playlist using this on-line tool,
TunemyMusic.com
Tidal is integrated into our DJ software. However Beatgrids are not supported, which means we can not beat-mix those tunes.
What Music Would You Suggest?
To keep a dance floor busy, we suggest involving your guests during the music planning process.
Although you may love Hip-Hop or progressive rock. However, a wedding isn't the time to show off your discerning music tastes.
Simply send your guests our request link by email or message. Remember you always retain full control over what is requested by your guests.
How Do We Find Songs To Request?
Login to your client portal and select "Playlist" from the menu.
Type the first few words of the song into the search box, the results are displayed in real time. Now click the corresponding button.
We Can't Find The Songs We Like
Within the Music Planning page, click the green "Custom Button", then enter the song details and save.
Do You Use Good Equipment?
We use Allen & Heath mixing,
Traktor Pro 4 for music,
OtsAV Enterprise for video, and EV Evolve speakers for sound reproduction.
The lighting is ultra-modern from manufactures such as Chauvet and Fusion, and complimented by LG TV Screens to ensure the best mobile disco experience.
Volume Levels?
To combat excessive volume levels, our output is multi-band compressed. This means the volume cannot go beyond a pre-set threshold, similar to radio stations.
Will You Play Extra?
Yes we will. Extra hours are £60.00 per hour. All continuations must be prior cleared with the venue holder, and any transport companies.
Will you play a few extra songs after the final song?
No for two reasons;
1. During our first 17 years we did, and we were never once thanked or appreciated.
2. Would Tesco remain open an additional 10 minutes at the end of day? Are their staff willing to do so without extra pay?
Health & Safety?
Public Liability and PAT certificates are available within your client planning portal.
A link to our Heath & Safety Statement, and Privacy Policy is provided at the foot of each page on this web site.
What area do you need for your disco setup?
Our Advance disco requires approx 3 metres X 1.5 meters.
We look best setup straight in a central position.
How Do You Take Payments?
We require a 50% reservation fee, which is payable after you have received your booking acknowledgement by email, and the optional 7-day cooling off period has elapsed.
Payments can be made by Bank Transfere, Cards, Apple Pay, and Google Pay. Payment details are written into your agreement. Cards, Apple Pay, and Google Pay payments are processed by
Stripe within your Client Planning Portal.